Headshot of John Cleland, Chief Executive Officer

Message from John Cleland

Chief Executive Officer

As one of Australia’s largest distribution network providers and a key enabler of economic activity throughout regional, rural and remote New South Wales and parts of southern Queensland, Essential Energy delivers electricity to more than 855,000 consumers across our vast and diverse geographical footprint.

In real terms, our footprint covers 737,000 square kilometres of landmass and contains over 183,612 km of overhead powerlines and 1.38 million poles. Managing a network that size in a high-risk industry that deals with electricity every day means we are serious about every aspect of our safety responsibilities.

As one of Australia’s largest distribution network providers and a key enabler of economic activity throughout regional, rural and remote New South Wales and parts of southern Queensland, Essential Energy delivers electricity to more than 855,000 consumers across our vast and diverse geographical footprint.

Each year we review our plans to promote safety to ensure our employees, contractors and members of the community can benefit from the energy we deliver to homes, businesses, hospitals, schools, and civic and community infrastructure.

Essential Energy’s Public Electrical Safety Awareness Plan is our safety commitment to the 1,500 communities in which we operate. The Plan outlines the programs and activities that we initiate or continue to perform in order to promote public safety awareness and education to all groups.

We have actively sought input and feedback from our Customer Advocacy Group in the creation of public safety activities that are relevant and effective in the community. We also seek the Group’s help to promote public safety messages to the customer segments and industries they represent.

By reading through this Plan, encouraging others to do so and discussing what the safety initiatives mean to you, you are helping everyone enjoy an empowered community and stay safe around Essential Energy’s network.

Headshot of Bryce Dyer, Chief Human Resources Officer, Head of People and Safety

Message from Bryce Dyer

Chief Human Resources Officer, Head of People and Safety

With a focus on continuous improvement in our approach to safety, we regularly identify the most effective actions that can be taken to deliver high standards of safety and risk awareness. We developed the activities in this 2018-19 Public Electrical Safety Awareness Plan by drawing insights from the previous 12-month reporting period. This information was used to inform monthly reviews and associated public messages, aimed at ensuring our communications efforts are directed in the most effective ways.

The Public Electrical Safety Awareness Plan aims to directly raise awareness around electricity safety in six at-risk groups across our regional, rural and remote network area: general public, agribusiness, aviation, building, transport, emergency services and public authorities. We undertake key activities tailored to each group, including an active presence at events such as AgQuip and Henty Field Days, working with key stakeholder groups including the NSW Farmers Association, the NSW Rural Fire Service and councils to promote the Look Up and Live campaign during high seasonal activities.

Reaching school-aged students has been an important part of our communications, realised through an annual primary school safety program that culminates in Electricity Safety Week each September. The 2018 program delivered a high level of engagement, with 879 schools registering, representing 96 per cent of all primary schools across the network and reaching over 90,000 students. Teacher feedback indicated that 91 per cent believed the Electricity Safety Week activities helped students be more aware and behave more safely around electricity.

This Public Electrical Safety Awareness Plan is a demonstration of our commitment to safety knowledge and education. We welcome your feedback, which helps us ensure that we have progressive and effective public safety plans and activities. If you would like to provide feedback, please email us.