We build, operate and maintain the electricity network to empower communities.

Our network

Icon of two power poles side by side
1.38 m
of power poles which equates to 1.6 power poles for every customer
Icon of two people
>855,000
customers
Icon of powerlines stretching into the distance
183,612 km
of overhead powerlines; equivalent to driving around Australia 13 times
Icon of essential energy vehicle
40 million km
travelled by the Essential Energy fleet yearly
Icon of New South Wale and southern Queensland
737,000
square kilometres of regional, rural and remote NSW and parts of southern QLD
Icon of zone substation
377
zone substations and 140,000 distribution substations
Icon of five people
4.6
customers per km of powerline; the lowest density in the National Electricity Market
Icon of Australia
95%
of NSW and parts of southern QLD
Icon of powerlines between two power poles
1,495
powerlines with 10 longer than 1,000 km
Icon of powerlines between two power poles
1,905 km
length of our longest powerline which services 335 customers
Icon of bushfire
163,417 km
of powerlines in designated bushfire zones
Icon of stopwatch
36 years
average age of network assets

We deliver power to more than

170
hospitals
1,250
schools
855,000
Homes & businesses

At Essential Energy we look after the poles and wires that deliver electricity to 95 per cent of New South Wales and parts of Southern Queensland.

The electricity we deliver powers the homes, hospitals, schools, businesses and services that form your community. Our team is on call 24/7 to fix power outages, maintain the poles and wires and look at innovative and cost-effective ways to provide our services.

We aim to continuously improve safety performance for employees, contractors and the community, and the reliability, security and cost efficiency of the network, while striving to maintain downward pressure on the network component of customers’ electricity bills.

We aim to continuously improve safety performance for employees, contractors and the community, and the reliability, security and cost efficiency of the network, while striving to maintain downward pressure on the network component of customers’ electricity bills.

Safety is at the forefront of everything that we do. Our Vision, Purpose and Values highlights Make safety your own as the key focus for our employees and is integrated into our culture.

In addition, safety is reflected in our business objectives which are:

The Public Electrical Safety Awareness Plan (PESAP) outlines the key initiatives and campaigns we are undertaking throughout 2019-20 to raise electrical safety awareness in our communities and across key industry sectors.

Map of Essential Energy depot locations in New South Wales and southern Queensland

Our depot locations

Albury
Armidale
Ballina
Balranald
Barham
Barraba
Bathurst
Bega
Berrigan
Blayney
Bombala
Boorowa
Bourke
Braidwood
Broken Hill
Bulahdelah
Buronga
Canowindra
Casino
Cobar
Coffs Harbour
Condobolin
Coolamon
Cooma
Coonabarabran
Coonamble
Cootamundra
Corowa
Cowra
Crookwell
Culcairn
Deniliquin
Corowa
Dorrigo
Dubbo
Dunedoo
Dungog
Ewingsdale
Forbes
Gilgandra
Glen Innes
Gloucester
Goondiwindi
Goulburn
Grafton
Griffith
Gunnedah
Guyra
Harden
Hay
Hillston
Inverell
Jerilderie
Jindabyne
Junee
Kempsey
Kyogle
Lake Cargelligo
Leeton
Lismore
Lockhart
Maclean
Molong
Moree
Moruya
Mudgee
Murwillumbah
Nambucca Heads
Narrabri
Narromine
Nyngan
Oberon
Orange
Parkes
Port Macquarie
Queanbeyan
Quirindi
Stroud
Tamworth
Taree
Temora
Tenterfield
Texas
Tooleybuc
Tottenham
Tumbarumba
Tumut
Tweed Heads
Wagga Wagga
Walcha
Walgett
Warialda
Warren
Wellington
West Wyalong
Wilcannia
Yass
Young